Refund Policy

Effective as of 17/04/2024

Thank you for choosing Acuheal Touchtherapy for your holistic healing services. We take pride in the services we provide and hope you are completely satisfied with our offerings. However, we understand that there may be circumstances under which you may seek a refund.

Refund Eligibility

To be eligible for a refund, please ensure that:

You have purchased a service within the last 30 days.

You have a legitimate reason for requesting a refund.

You have not substantially consumed or completed the service for which you are seeking a refund.

Requesting a Refund

To request a refund, please follow these steps:

Send an email to anurag@acuhealtouchtherapy.in with the subject line “Refund Request.”

Include in your email:Your name and contact information.
The service(s) for which you are requesting a refund.
The date of the service.
A brief explanation of the reason for the refund request.

Review Process

Upon receiving your refund request, our internal team will review it to determine the validity of the claim. This process may involve:

Verifying the details of the service provided.

Assessing the reasons provided for the refund request.

Discussing the request internally to reach a fair conclusion.

Refund Approval and Processing

If your refund request is approved, we will process the refund within 7 working days. The refund will be credited to the original method of payment used at the time of purchase.

Please note that:

Refunds may be partial or full, depending on the circumstances of the request.

Services that have been substantially consumed or completed are typically not eligible for a refund.

Refund requests that are deemed invalid or fraudulent will be rejected.

Contact Us

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at anurag@acuhealtouchtherapy.in.